Newcastle Water Damage Restoration
We’re at your door in under an hour — Newcastle-wide
Water everywhere? Don’t panic — we’ve got it sorted.
We specialise in water damage restoration across Newcastle. Whether it’s a flooded hallway in Hamilton or storm runoff in your Maitland garage, we’ll be there within the hour. No delays. No mucking around.
Our team is 100% mobile, fully equipped, and ready to roll 24/7. We’ve seen everything from washing machine blowouts to full-blown flood recovery after Hunter River overflow.
We Understand Emergencies
Our Skilled Technicians Will Be On-site
In 1 Hour Or Less!
When Newcastle floods, it floods hard
This region cops its fair share of wild weather. Hunter River floods. Sudden east-coast lows. King tides and storm surges around the port. Newcastle isn’t immune — and neither are its homes and businesses.
According to NSW SES, over 1,200 flood-related call-outs were recorded in the Hunter region during the 2022–23 storm season alone. That’s not just a freak summer. That’s a pattern.
Water damage doesn’t just stop at the carpet. It seeps through floorboards, soaks into walls, and kicks off mould fast — especially with our coastal humidity. Leave it too long, and you’ll be dealing with warped timbers, soft plaster, and insurance nightmares.
That’s why we act quickly and do it right the first time.
We’re seeing more frequent localised flash flooding caused by blocked drains, backflow from overwhelmed sewer systems, and even gutters that can’t keep up during those intense five-minute deluges. Doesn’t matter if you’re in a modern duplex in Merewether or a weatherboard cottage in Maitland—when water gets in, the damage doesn’t discriminate.
What we do
We provide end-to-end water damage restoration, including:
- Emergency water extraction Newcastle-wide
- Wet carpet drying Newcastle homes and businesses
- Structural drying with commercial dehumidifiers
- Thermal imaging to find hidden moisture
- Sub-floor and cavity wall drying
- Mould treatment and odour control
- Flood restoration Newcastle storm events
- Sewage clean-up and sanitisation
- Post-damage reporting for insurance claims
- HEPA air filtration if needed
- Negative air pressure setups for mould-sensitive jobs
- Dehumidifier and blower hire available
Our drying setups are tailored to the property. Timber floor over slab? We’ll use floor mats with suction plates. Carpet over foam underlay? We’ll lift and dry both layers properly, then re-lay if salvageable. No guesswork. Just careful moisture control and daily readings.
Why choose us?
We’ve been doing this for over a decade and know Newcastle like the back of our hand.
- 10+ years of local flood and water damage restoration
- IICRC certified technicians
- 24/7 availability with fast, 1-hour response
- Industrial gear: air movers, dehus, HEPA scrubbers, thermal cams
- Trusted by local insurers — we provide complete moisture reports
- Honest quotes, no upsell, no fluff
We also speak plain English. We’ll tell you what’s wet, what’s not, and what your options are. And we’ll keep you updated throughout, so you’re not left wondering what’s going on or when we’ll be back.
Case study: Burst pipe in Wallsend
A couple in Wallsend returned home after a weekend away to find their laundry tap had burst and water had flowed through half the house. Carpet in the hallway and both bedrooms was completely saturated.
We were on-site within 45 minutes. Using commercial wet vacs, we extracted standing water, then installed dehumidifiers and four low-profile air movers across the worst-hit areas. We lifted the carpet edges, treated the underlay, and began daily moisture tracking.
Within three days, all readings were back to safe levels. No mould, no rot — just a dry, clean house.
“They got here quicker than we expected and explained everything clearly. They even helped with the insurer’s paperwork.”
Where we work
We cover the full Greater Newcastle region and surrounding areas. If we can reach you in 90 minutes or less, we’ll take the job. We regularly service:
- Newcastle CBD
- Merewether
- Hamilton
- Wallsend
- Maitland
- Lake Macquarie
We also take jobs in Fletcher, Warners Bay, Stockton, Cooks Hill, and Raymond Terrace.
If you’re unsure if you’re in range, give us a ring and we’ll let you know straight up.
Google Ratings
Frequently Asked Questions
In most Newcastle suburbs, we’re on-site within one hour — sometimes faster. We’ll confirm timing when you call.
We do both. We extract surface water, lift carpet if needed, treat the underlay, and dry it all with air movers and dehumidifiers.
We carry high-powered air movers, refrigerant and desiccant dehumidifiers, moisture metres, and thermal cameras. All commercial grade.
Most water damage is — if you act fast. We supply all necessary photos, moisture readings, and drying reports for your claim.
No problem. We’ll assess the scope and let you know whether it can be cleaned, sealed, or needs replacement. We won’t just mask it.
Don’t leave it too long
The quicker you act, the more we can save. Flooring. Walls. Furniture. And your insurance claim.
Call 1800 860 710 now for fast, reliable water damage restoration Newcastle-wide. We’re ready.
